Hospitals don’t need more waiting rooms
They need patient experiences that feel more like Amazon Prime — proactive, personal, and on-demand. We help healthcare systems modernize the digital layer of care — from communication to retention — with custom AI tools that make people feel seen, heard, and cared for.
The Problem:
Healthcare is reactive. Patients feel forgotten between visits. They wait for calls, reminders, and results.
Satisfaction is fragile. Long gaps, unclear care plans, and generic follow-ups create anxiety.
Support staff is overloaded. Most communication is still manual: reminders, scheduling, info lookups.
Most apps are clunky. The tools patients are offered feel 10 years behind. No personalization. No intelligence.
Subscription models are underutilized. Hospitals want to create Amazon Prime-style memberships, but lack digital services that offer enough value.
What We Build (Use Cases)
Proactive Follow-Up Agents
AI follows up after surgery, medication, or diagnosis. "Jenny, how have you been? It’s been 3 weeks since your surgery."
Context-Aware Scheduling Tools
AI chats that not only offer appointment slots, but understand previous notes and urgency.
Health Assistant on Tap
Patients can ask: “How’s my cholesterol trending?”, “Compare my WBC counts across 2 years”, “Notify me if anything abnormal shows up”.
Membership-Worthy Features
Including VIP-level digital access to records, follow-ups, and summaries, the experience also features AI-based reminders for care plans, supportive group communities, and doctor-guided programs powered by AI.
Care Journey Companion
From birth to 12 months, from diagnosis to remission — patients can follow their unique journey, complete with appointments, vaccine logs, agendas, and community support.
Forecasted Outcomes
+35%
retention rate from AI-assisted follow-up journeys driving patient loyalty
30%
fewer missed appointments thanks to smart nudges and real-time scheduling
$2.1M+
per year in potential new revenue from paid memberships and digital coaching programs
+42%
CSAT improvement when patients feel proactively guided after treatment
1,800 hours/month saved by reducing clinician workload on routine coordination.
Continue the Flow
Note
All solutions are custom-built, not off-the-shelf software. We develop tailored tools based on your infrastructure, goals, and patient journey model.
